Thank you for visiting our website Recycledgoods.com.
Please read the following terms and conditions of sale. All sales are subject to prior sale and limited to stock on hand. Terms require prepayment by credit card, certified funds, or wire transfer. Company/Personal checks will delay shipments until confirmation that the check has cleared. Terms for Overseas customers are prepayment via wire transfer. Purchase orders and checks should be mailed to:
Attn: Internet Sales Orders
3820 N. Ventura Avenue
Ventura, Ca. 93001
Phone: (805) 648-3300
Fax: (805) 648-3350
All equipment is cleaned and tested (unless sold "as is"/untested for parts value). Most equipment is used. Some equipment is refurbished, or even brand new. For specialized laboratory, medical and test equipment we normally hire outside specialists, either independent service providers, or the manufacturer to checkout and refurbish the product if necessary. Manufacturers' warranties may apply. If in doubt, please ask.
Returns are accepted for exchange (or refund when no replacement is available) if the equipment does not operate as specified. Defective merchandise must be reported to us within 7 days of receipt. AS-IS and "parts only" items are not returnable. Non-defective merchandise may be returned within 30 days but is subject to a 30% restocking fee. A Returned Merchandise Authorization (RMA) number is required prior to returning equipment for any reason and should be clearly marked on the return box. The buyer is responsible for all transportation and shipping costs both to and from Recycled Goods.
Recycled Goods is not liable for mistakes or misprints on the web site or in any other publication.
Returned Merchandise Authorizations:
Returned Merchandise Authorization (RMA)
All returns require an RMA number for processing. To obtain an RMA# for your shipment, please contact us at email@example.com or (805) 648-3300 as soon as you recognize there is an issue. We will send you a link by e-mail to our online Return Request system through which you may submit your issue. Once your return is approved, we will provide your RMA# and return instructions. RMA numbers expire 10 days after the date issued. Returned items must be received within that time frame, or the RMA will be cancelled.
*****Buyer is responsible for all shipping charges both to and from Recycled Goods*****
Replacements will be sent free of charge via UPS or USPS once defect is confirmed by our technician(s). Returned items must be received in good physical condition with all included parts/accessories or your RMA may be denied. We suggest appropriate insurance on all returned parcels. Any item returned without an RMA number will be refused and/or returned to you at your expense.
In the event that our online Return Request system is not available, you may download a return request below.
Checklist for item damaged in shipping:
Upon receipt of your purchase, please test for advertised function as soon as possible. Depending on the condition code of the item at the time of sale, you may be able to return a defective item for exchange (or credit if no replacement is available). Any item returned as “defective” which tests “no problem found” upon receipt will be subject to a NON-DEFECTIVE restock fee (30%). All returns are for exchange of like part only unless no replacement is available, in which case a refund of the purchase price (less any shipping/handling charges) will be given. All refunds will be provided via the same means through which original payment was made.
On the rare occasion that a shipping error has occurred and you receive the incorrect part, please contact us immediately for instructions at firstname.lastname@example.org or (805)648-3300.